Shipping policy
At AEVUN, we are committed to delivering your order safely and efficiently.
Order Processing
Orders are processed within 3-5 Days after payment has been confirmed. During periods of high demand, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information, when available.
Shipping Times
Estimated shipping times vary depending on your location.
-
Canada: 6-13 business days
-
United States: 6-13 business days
-
International: 10-20 business days
Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, AEVUN may offer free shipping promotions.
Order Tracking
If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.
Incorrect Address
Please ensure your shipping address is correct before completing your purchase. AEVUN is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
While we work with trusted shipping partners, delivery delays may occasionally occur. If your order appears significantly delayed or is lost in transit, please contact us at aevunofficially@gmail.com, and we will do our best to assist you.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees determined by your local government. These charges are the responsibility of the customer.
Contact
If you have any questions regarding shipping, please contact us at:
Email: aevunofficially@gmail.com